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Purchase and Payment
We accept the following payment methods:
- Credit Card (Visa, MasterCard, American Express, Discover, JCB, Diner’s Club and EnRoute)
- Bank Transfer
- Different forms of payment cannot be combined, and you can only use one bank card for each order.
- If a PayPal dispute occurs before shipment, the order will be held because PayPal will withhold payment under such circumstances. Please settle the dispute to proceed with the order.
- For your protection, orders are subject to Umbratek’s verification procedure. You may be asked to verify that you are the card owner or that the order information is legitimate. Umbratek reserves the right to refuse an order if the order or payment information is not verifiable. If so, a refund will be issued via the same method you used to make your payment.
- Please contact us at [email protected] if there is any problem with your payment.
About Credit Card
All credit card payments are operated and completed via PayPal’s transaction process.The card details you provided will be processed with SSL encryption. For payments with credit and debit cards, it is the customer/your responsibility to provide and enter the CVV (Card Verification Value), a code printed on the card that serves as a security measure during electronic commerce transactions. This process is strictly required by PayPal authorities in order to transact payments, Umbratek is not liable for any delay or issues during this transaction stage.
In the event that your card is rejected, it could be for the following reasons:
- The card may have expired. Check that your card has not surpassed the expiry date.
- The card may have reached its credit limit. Check with your bank that the card has not exceeded its credit limit.
- The details entered may be incorrect. Check that you have filled in all the required fields correctly.
About Bank transfer
Bank transfer is one of alternative ways that more suitable for dealers/agents/distributors.
The bank account information is as following:
Beneficiary:Shenzhen Umbratek Technology Co.,Ltd.
Bank Account: 7559 4558 1310 501
Bank Name: China Merchants Bank H.O. ShenZhen
Bank Address: 23/F,China Merchants Bank Shenzhen Branch Building,No.2016 Shennan Boulevard, FutianDistrict,Shenzhen
Post code: 518000
SWIFT Code: CMBCCNBS
Please email us at [email protected] before placing orders in case of any orders need to be adjusted.
Please send us your bank receipt of payment after transaction complete. We will provide you an invoice once receiving the payment.